When you contact us with an enquiry, we need to know your name, email address, telephone number and the details of your enquiry. We gather this information to allow us to process your enquiry and to start work for you. The relevant information is then used by us to communicate with you on any matter relating to the provision of services for you.
From time to time we may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual or the details of your enquiry.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents or sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.
We may also wish to provide you with information about special features of our website or any other service of interest to you. If you would rather not receive this information, please log in to your account and select the required option.
We may also want to provide you with related information from third parties we think may be of interest to you or whose products or services may be of interest to you. If you would rather not receive this information, please log in to your account and select the required option.
Legislation now in force to prevent money laundering may require information to be disclosed to the National Criminal Intelligence Service in certain circumstances.
The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy. There is limited access to our computer server from outside our office and the usual firewall has been installed.
We also keep your information confidential. The internal procedures and Data Protection Act Regulations of the Company cover the storage, access, and disclosure of your information.
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
If any of the information that you have provided to this firm changes, for example if you change your email address, name or details or if you wish to cancel your registration, please log in to your account and update your details.